Soft skills, or interpersonal skills, relate to employees’ ability to get along well with others, social graces and communication abilities. Soft skills training for managers and employees is vital to successful collaboration in the workplace.

HR managers may interview candidates for a specific job, but emotional intelligence and other types of skills related to getting along with people should always be considered.

Some new employees may need soft skills training in particular areas like presentation or communication skills. Other employees may join the company with great mastery of other soft skills, but could use some refinement in areas like collaboration.

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